The Dealer Playbook

We've all heard sayings similar to "You have 2 ears and one mouth, use them proportionally." But the importance of listening goes well beyond just hearing what someone is saying.

Today's Daily DPB is all about why you might be losing car sales due to poor or inactive listening, and what you can do to turn it all around.

Direct download: DPB_Feb4_mixdown.mp3
Category:Business, Management & Marketing -- posted at: 4:00am PDT